Refund policy
Last updated: November 10, 2026
WEDGEWEAR — Return & Refund Policy
Last updated: November 10, 2026
At WEDGEWEAR, we want you to be happy with your purchase.
Our T-shirts, hoodies, hats, and other merchandise are produced on demand. Each item is made specifically for your order rather than pulled from a traditional warehouse.
Please review our return and refund guidelines before placing an order.
Made-to-Order Merchandise
Because our products are made to order, we generally cannot accept returns or exchanges for:
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Ordering the wrong size or color
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Changing your mind after purchasing
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Personal preferences regarding fit or style
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Accidentally ordering the wrong item
We encourage customers to carefully review product descriptions, size charts, colors, and order details before completing a purchase.
These restrictions do not affect your rights regarding defective, incorrect, or otherwise nonconforming merchandise under applicable law.
Damaged, Defective, or Incorrect Items
If your WEDGEWEAR merchandise arrives damaged, defective, misprinted, or different from what you ordered, we want to make it right.
Please contact us as soon as possible, preferably within 14 days of delivery, at:
Include:
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Your order number
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A brief description of the problem
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Clear photographs showing the issue
We will review the information and arrange an appropriate resolution. For confirmed production or fulfillment errors, this may include a replacement at no additional cost or a refund.
The requested reporting timeframe does not limit any rights you may have under applicable law.
Order Cancellations
Because our merchandise is produced on demand, orders can enter production shortly after purchase.
If you need to cancel an order or correct an order detail, contact us immediately at filo@wedgecrew.com.
We will do our best to accommodate changes or cancellations before production begins.
Once an order has entered production, cancellation or modification may no longer be possible, except as required by applicable law.
Returns and Exchanges
Please contact WEDGEWEAR before sending any merchandise back.
Do not return merchandise to the address on your shipping label unless we specifically instruct you to do so.
For approved returns, we will provide the appropriate instructions and return address, if a physical return is necessary.
For confirmed errors by WEDGEWEAR or our fulfillment partners, customers will not be required to pay return shipping when a return is necessary.
Any discretionary return or exchange exceptions will be reviewed individually. We will explain any applicable return shipping charges before approving such a return.
Refunds
When a refund is approved, we will process it to the original payment method unless another arrangement is required by law or agreed upon.
Your bank or payment provider may require additional time to post the refund.
If you have not received an approved refund within a reasonable period, please contact us so we can investigate.
Missing or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at filo@wedgecrew.com.
We will review the shipment and work with our fulfillment and shipping partners to determine an appropriate resolution.
Customer Service
Questions about an order, return, refund, or product issue?
Email: filo@wedgecrew.com
Website: https://wedgecrew.com
We're here to help and appreciate your support of WEDGEWEAR.
This policy does not limit any rights or remedies available to customers under applicable consumer protection laws.
WEDGEWEAR — HEAVY WATER APPAREL.